Support Pages
- Online Platform Support
- webTRAC Support
- iTRAC: TechCenter21 & LifeCenter21
- Is techcenter21 (iTRAC) compatible with Windows 7?
- How do I connect my student stations to my teacher relay station?
- How do I order replacement parts?
- Why can’t I log on to techcenter21 or LifeCenter21 successfully when logged on as a student user? I can log on successfully with my teacher or administrative logon?
- What is the process for reinstalling a student workstation?
What if students get a message about an invalid license?
An invalid license messaged can indicate that the license has expired OR that the Network Interface
Card, IP address, or computer name has changed on the server.
If the license is expired, your site must take steps to renew your license. If data on the server has
changed, AES can inactivate the license associated with the original data which will allow you to re-
activate the license.
Contact support while you have access to the webTRAC SERVER station: 800-220-2175, ext. 8.