APPLIED EDUCATIONAL SYSTEMS, INC.

Tech Tip # 0236

 


webTRAC: Update Software

Periodically AES releases software updates that can improve the performance of the webTRAC Server application. Check to see if any software updates are available.

WARNING: When downloading a software update, the webTRAC Server application will stop services. Do not download software updates while students or teachers are using the software. If you do so, they will not be able to continue using any webTRAC software.

Step 1: Update the software at the webTRAC server station:

1.       Open the webTRAC Manager.

2.       When prompted, enter the webTRAC Administrator logon name and password, and then click OK.

3.       On the Virtual Desktop, click Lab Setup.

4.       On the left side of the screen, click Administration.

5.       On the left side of the screen, click Software Updates to go to the Software Updates page. (If you do not see anything listed at Software Updates, make sure you are logged on to webTRAC with Administrator privileges.)

6.       If the Installed build version is less than the Update build version, use Help to include the Update and then to download and apply the Update.

If students or teachers are using webTRAC or Curriculum Viewer, they will be ejected from the application.


Step 2: Update the software at the client stations:

At the student station, reinstall the client software:

§         Disable all security at the station.

§         Open Curriculum Viewer. The software update will download from the webTRAC Server and install on the client station.

WARNING: When downloading, do NOT reboot the computer, even if prompted (if asked, select “NO”), until after the download is complete.


 

Copyright © 2006 AES, Inc.

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