Career & Technical Education Blog

Customer service is one of the most important skills to teach in a career readiness class. But it’s not always an easy topic to discuss in middle and high school courses. After all, you need customer service lessons that help you teach this subject in a relatable way, and that’s a challenge at every grade level!

As a middle school career readiness teacher, you may be anxious about the kind of curriculum you’re using in the classroom. After all, the right curriculum will set your students up for success in their careers, while the wrong one may leave them more confused about who they want to be.

Professionalism is an essential soft skill in today’s workplace, and high school teachers are often the ones expected to teach these skills to their students.

It’s never easy to teach students how to take initiative. How do you know which students are comfortable with initiative, and how do you help the ones who need it? On top of that, how do you know students have mastered initiative for the workplace? One teacher told us that employers list “initiative” as the biggest issue they face with new employees coming from work-based learning programs. So how can you motivate your students to take initiative in the classroom and the workplace?

As a high school personal finance instructor, finding the perfect projects to use with your students can be challenging. Choosing suitable personal finance projects is critical to ensuring your students understand the differences between business and personal finance and apply what they’ve learned to become good money managers.

If you teach high school business or career readiness, you likely spend time teaching customer service skills. And while there are a ton of resources available to help adults hone those skills, teachers often tell us they struggle to find relevant, engaging materials to teach customer service to high schoolers. In this article, you’ll learn how to teach customer service skills in high school by following these six steps: