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The AES CTE Blog

The latest ideas, tips, and trends for CTE, career readiness, business education, and computer applications teachers.

Blog Feature

Career Readiness | Customer Service

4 Best Customer Service Lesson Plans

By: Ken Richard
September 19th, 2019

Customer service is one of the most important skills to teach in a career readiness class. But it’s not always an easy topic to discuss in middle and high school courses. After all, you need lessons that help you teach customer service in a relatable way, and that’s a challenge at every grade level!

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Blog Feature

Career Readiness | Customer Service | Soft Skills

How to Teach Customer Service in High School

By: Bri Stauffer
March 15th, 2018

Good customer service skills are crucial to success in any career path. Unfortunately, teaching customer service in high school isn’t easy, especially when you want to engage your students! These five points will show you the best ways to teach customer service skills to high school students:

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Keeping Students Engaged in CTE: Part 1

Do you struggle to keep your students engaged during your lessons?

Download this free eBook to learn the Do's & Dont's of Student Engagement.