Health science teachers have told us they are facing increased pressure from employers looking for candidates with more than just technical know-how. These employers need healthcare workers who are professional, dependable, and can effectively communicate with everyone they meet.
As a curriculum developer, we work with thousands of high school teachers every year.
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As a curriculum developer, middle school teachers have told us how difficult it can be to teach empathy skills in a way that their students will understand and relate to.
With texting and messaging apps at their fingertips, today’s middle school students can communicate more quickly and easily than ever. However, text-based messaging doesn’t have the added benefits of vocal tone, face-to-face conversation, or context that past generations may have taken for granted. This means middle school teachers need lesson plans and activity ideas to bridge that gap in communication skills.
Today, teachers throughout the United States are focusing more on prepping their students for their future careers. Some teachers do this by creating a life skills curriculum. Others make a soft skills curriculum. Sometimes, they made a career skills or employability skills curriculum. Surprisingly, all of these teachers mean the same thing – they just have different ways of saying it! That means some wires got crossed somewhere.
Good customer service skills are crucial to success in any career path. Unfortunately, teaching customer service in high school isn’t easy, especially when you want to engage your students! These five points will show you the best ways to teach customer service skills to high school students: