HealthCenter21: Cultural, Social, and Ethnic Diversity

This module provides an overview of cultural, social, and ethnic diversity to prepare students for the workforce by introducing them to the importance of respectful and empathetic treatment for all patients. Students learn about the importance of understanding diversity, as well as develop essential skills for the workplace.


Unit: Diversity Comfort Level

In this activity, students are introduced to the breadth of diversity, and are urged to see their personal connection with the topic.


Unit: Cultural, Social and Ethnic Diversity

In this unit, students will learn about: cultural diversity and its scale in the US as they investigate biases and generalizations vs. stereotypes and their effects on healthcare. Students learn about health disparities and equity. They define health literacy, cultural competency, and linguistic competency and identify the need for customer service in healthcare. 

  1. A Diverse Nation 
  2. Effects on Healthcare 
  3. Health Disparities and Health Equity 
  4. Customer Service 
  5. Quiz


Unit: Reflection Questions and Discussion

In this activity, students review scenarios related to the cultural, social, and ethnic diversity of patients in healthcare.


Unit: Culture Guide Research

In this activity, students select and read a culture guide from one of five countries and then answer questions to help reinforce the concepts of religion and culture diversity, and their impact on healthcare.


Unit: Demographics Research

In this activity students research the demographics of a location and then determine the cultural diversity of the area. Next, they predict potential areas of concern, and to suggest an action plan or guidelines to address the diversity in the location.


Unit: Current Event

Students will review articles for information related to a topic in the module. Once an article is found, students complete a Current Event form.