2 Proven Ways to Get 100% NHA CMAA Pass Rates

The biggest thing I found with using HealthCenter21 was with the CMAA exam.

Now I'm at a 100% pass rate.

Janet Fabra
Royal Palm Beach High School

The medical administrative assistant (CMAA) exam is a CTE student’s greatest challenge.

By the time they’re ready to take the assessment, the exam is the only obstacle between that student and their future career.

So how can you prepare your students so they can get to that next level?

A big chunk of it will be your experience.

The other part is HealthCenter21.

HealthCenter21 has helped multiple teachers achieve a 100% success rate on NHA exams, including the CMAA.

It wasn’t a one-time win for them, either. With HealthCenter21, they repeat those perfect results year after year.

So how can you do it yourself?

We’ll take a look at three teachers who use HealthCenter21 to incredible success. With their examples, you’ll be able to lead your students to the next phase of their lives — maybe even all of them. 

We’ll start with the easiest teaching style to implement.

1. Structured Class Routines


Luanne Scharkozy teaches health science at Harmony High School in School District of Osceola County, Florida.

Luanne left nursing to teach full time because she felt an “itch to do more.”

After getting her feet wet years ago, she started using HealthCenter21 to supplement her expertise in health care.

Fast forward to now, and 100% of her students pass the CMAA when they choose to take it.

So how does Luanne do it?

She follows a structured procedure every time her classes start.

  1. Bell work
  2. HealthCenter21 work
  3. Teacher input, instruction, and expertise

In this system, HealthCenter21 does a lot of work. But Luanne doesn’t lose control of her class at any point.

She starts off strong with focused bell work activities that segue into individual work in HealthCenter21 modules.

Then, she closes her class with her own input on the day’s work. She fields questions, challenges her students, and prepares them for careers in health care.

Throughout this whole process, Luanne stays at the helm of the workday.  

She handles her students professionally yet compassionately, ensuring they work at their best individual paces but still advance quickly enough to hit deadlines.

With such a structured classroom, there’s minimal downtime in Luanne’s classes as well (if any at all).

Better yet, she can create lessons in lightning speed for the next days or weeks.

And once she finds the lessons that work for her, she can repeat them every semester.

That means Luanne has found a formula for perfection — literally.

Her organization, innovation, and expertise continually yield perfect results for her students.

Other high schools in her district have noticed her success, too. Nearby St. Cloud High School passes CMAA at 92-96% — close to Luanne’s perfect score.

Luanne’s method works like a well-oiled machine. But you don’t have to be an organizational mastermind to help your students pass an exam.

You can also take a more freeform approach.

2. Using a Digital Adjunct


Janet Fabra is responsible for teaching 11th graders the details of phlebotomy, pharmacology, radiography, and minor surgery.

She’s also dedicated to preparing students for high-value certifications like the CMAA.

Janet took to teaching quickly, but her students struggled with taking CMAA exams. In fact, only 70% of her first class passed the CMAA when she started.

Then, she started using HealthCenter21.

Today, 100% of Janet’s students pass the CMAA exam when she administers it.

So how did she do it?

Janet uses HealthCenter21 as a digital “adjunct.”

It’s not a teacher — but it backs up her instruction with solid data, reliable information, and up-to-date medical references.

In fact, HealthCenter21 is most helpful when it acts as a review tool.

Students don’t have to thumb through textbooks, page through notes, or ask Janet to repeat information nearly as often as they did when she started teaching.

Naturally, Janet’s happy to answer any questions she gets. But when you have dozens of questions every day, it’s hard not to feel drained.

So instead of guiding every student through pre-made, generalized review activities, they can find the information they need on their own.

Clearly, it’s worked.

A 30% increase in student success is incredible. When you remember that 100% of Janet’s students pass CMAA exams, it becomes even more incredible.

In Janet’s first class, one in three students wasn’t prepared for the CMAA.

Now, all of them are.

How to Pass 100% of Your Students through NHA CMAA

Luanne and Janet have two very different teaching styles.

You might identify more with one than the other. In that case, we recommend adopting that teacher’s methodology for yourself to strive for perfection.

Structuring Your Class for 100% Pass Rates

Luanne’s organized and pragmatic approach to teaching uses HealthCenter21 in a very confined, effective way.

Before she uses it during class, she starts her students with bell work.

Bell work can include a lot of different structured opportunities, including:

  • Worksheets
  • Review
  • Reading
  • Writing
  • Preparing for assessments

This gets your students in the mindset of work.

This is the exact opposite of an unstructured introduction to your classroom, which encourages socializing and distracting activities.

By using bell work, your students are ready to go from the moment they sit at their desks.

Next, Luanne introduces HealthCenter21 work to her class.

This lets her students work at their own paces, including IEP and ESL students.

Some students get the work done more quickly than others. Their reward is either reviewing what they’ve already done or delving deeper into medical knowledge.

Either way, the students who move quickly get a great reward.

Similarly, students who work more slowly can feel rewarded as they move at their own pace.

With the exception of flexible deadlines, students don’t have to worry about falling behind the rest of the class.

Regardless of age range or instructional setting, that’s always a big fear.

When you remove it, your students can concentrate much better than when they’re constantly worried about lagging behind the status quo.

Instead, HealthCenter21 makes them their own status quo in a safe, judgment-free learning environment.

Last, Luanne finishes class with her own instruction.

This lets her field question, offer anecdotal evidence for ideas, or connect with students on a more personal level.

Altogether, Luanne’s structured classroom runs like clockwork.

That’s why all of her students pass CMAA. 

Using a Digital Adjunct for 100% Pass Rates

You don’t need a rigid, repeatable routine to get the most out of HealthCenter21.

Janet promotes HealthCenter21 as a supplement to her students who work at a slower (or faster) pace than the rest of the class.

Then, when it comes time to review, these students can all find the information they need without taking time away from their classmates.

This is effective for two big reasons:

  1. It’s a highly-personalized approach to education, review, and exam preparation
  2. It’s accessible at any time

At the same time, this review and self-discovery requires very little intervention from Janet. Instead, she can focus on giving extra instruction and assistance to the students who need it most.

Then, they can also review their information at their own paces.

Overall, Janet makes sure her students have everything they need to succeed by providing it, taking a step back, and identifying the students who need her expertise the most.

Download the National Health Science Assessment Guide